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Privacy Policy

This privacy policy sets out how VIVIDHA uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

VIVIDHA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

When and What Information do we collect?

We collect basic information such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.

This information is collected when you purchase products/gift certificates/services, or sign up for newsletters or other service, register to receive catalogue, write a product review or participate in contests/promotion etc.

On some pages, certain information about other people is also collected. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's name, address, telephone number etc.

Your card information is requested only when you place an order. This information is collected and submitted via the highest level of encryption to ensure the greatest amount of safety and security.

What do we use your information for?

We require this information to provide you with a better customer service and to make your shopping experience at Vividha the best it can possibly be. We primarily use this information for order processing, to send you information and updates pertaining to your order. Apart from this, we may use the information for internal record keeping and to improve our products / services and our website . We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We use the information you provide about yourself or someone else when placing an order / request only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order / request

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

Vividha promises Safe & Secure shopping and payment options. We use the secured payment Gateway - CCAvenue® for all the orders placed online – this prevents from inadvertently revealing any personal information. CCAvenue® uses industry-standard VeriSign’s 128 bit SSL (Standard Sockets Layer) Technology, which is used worldwide, for data encryption. The personal information and credit card details entered is encrypted before it is transmitted over the Internet to the payment gateway. It also follows strict in-house security guidelines for ensuring confidentiality of your customer information.

How we use cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Do we share or disclose any information to outside?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Links to other websites

Our website may contain links to other websites of interest. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We suggest you to review their privacy policies if you choose to explore these links.

Children's Online Privacy Protection

Our website is not directed to children under the age of 18. We do not knowingly solicit data from persons under the age of 18 and we do not knowingly market to persons under the age of 18.

Changes to our Privacy Policy

Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site and in our stores. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.

Your Feedback

If you have any questions or suggestions regarding our privacy policy, you may contact us: +91 226710576 or write to us at: feedback@vividha.biz